Thank you for taking a few minutes to read our
voting guide. In this section we will explain the voting process
from start to finish.
Browse the Award Categories and finalise
your votes. You can only submit one voting form per awards, so it
might help you to write down your votes for each category before
using the voting form. Each Award Category information page includes
advice on what is, and is not, eligible for each award. If you're
unsure about certain categories, you can skip it when you vote (you
can vote for as many or as few as you like) or, wait until you have
decided on all your votes before using the voting form - you cannot
add votes later, even if it is for a category you did not fill in
the first time.
As in political voting, you must prove who you are before you can
vote. You do this on our voting form by filling in your real-world
personal details. We require enough information to prove you are
a bonafide voter, to contact you to complete the voting process,
and to contact you if we wish to confirm your identity. We do not
accept anonymous voting, but we have a very strict privacy policy
and ONLY use your information to validate your votes or to contact
you about them. We never pass your details on to any third party
or even use it ourselves for any other purpose than in connection
with your votes.
We also have terms and conditions for voting. These explain what
we require from you to ensure that your vote is accepted and other
important terms and conditions.
Submitting a voting form is acceptance of our Privacy policy and
our Voting Terms. You can read them in full here.
If you have any questions after reviewing our terms you might find
our FAQ page helpful.
Now you have finalised your votes and read our terms, it is time
to vote! You must use the official on-line voting
form as we do not accept postal or e-mail votes.
After filling in your personal details, you can then vote for as
many or as few awards as you like. It helps us, but is not compulsory,
to enter a reason why you have voted in a particular category. We
may use this information when publicising the winners. For example,
if lots of votes come in for the same reason, we would like to publicise
this so the winner knows why their service or product is highly
rated.
Remember, you can only vote once per awards, so make sure you have
finalised all your votes before using the voting form.
Before pressing the "submit" button, take a minute or
so to check your entries in particular your personal details. These
fields are mandatory. Please note that entering incomplete data
in the personal information fields will render all your votes invalid.
You should also check our terms if you
have not already done so, as submitting a vote is acceptance of
these.
When you have completed the voting form and are ready, click "submit"!
After submitting the voting form, you will be sent an automatic
e-mail. This e-mail is sent for several important reasons.
You must validate your votes before we will accept them. You do
this by following the instructions in the e-mail. All you have to
do is to click on a link (or cut and paste it into a browser) which
we provide in the e-mail, and this link will be unique to your votes.
By clicking on this link, you are confirming that you have received
an e-mail from us and that your e-mail address is genuine.
The e-mail will also confirm what votes you have entered so that
you can check them.
The e-mail will give you an option to cancel your votes. You should
only cancel your votes if you spot a mistake or change your mind.
Cancelling your vote is the only circumstance in which we will then
allow you to vote again, subject to our voting terms.
IMPORTANT: You only have a limited time in which to validate
your votes. This will be advised in the confirmation e-mail to you.
You MUST validate your votes within this time. If you do not, your
votes will become invalid as we will assume that a fake e-mail address
was entered or that you have changed your mind. In this case, you
are not allowed to vote again, even if you did not confirm the first
votes. If you wish to cancel your votes, you must also do this within
the time specified.
If you have neither validated nor cancelled your votes within the
set time, your votes will become invalid.
Once you have validated your votes, congratulations and thank you
for voting! You shouldn't hear from us again, however, as per our
terms we may contact you if we need to check your vote, or to prove
your identity.
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